Frontline Support
ACCESSING ABSENCE MANAGEMENT ON THE PHONE
Employees can also create absences, manage personal information, check absence reason balances, and more, all over the phone.
Call the Absence Management system: 1-800-942-3767
You’ll be prompted to enter your ID number or phone number then followed by the # sign. Next, you will be asked to enter your PIN (1212 followed by the # sign).
Over the phone, you can:
• Create an absence (within the next 30 days) – Press 1
• Review upcoming absences – Press 3
• Review a specific absence – Press 4
• Review or change your personal information – Press 5
Employee Quick Start Guide - Frontline Absence Management
Creating a Basic Absence – Frontline Absence Management
Changing Your PIN – Frontline Absence Management